This edition of our Lunch and Learn series focuses on MSU
Health portal use cases. Learn how to answer the following common support questions in our concise 33 minute video.
- How do I register a spouse as a Family Member?
- How do I resend an invite after it is expired?
- What should I do when a patient calls and can't log into their portal account?
- How do I respond to patient messages through the portal?
- How can I tell if a patient has begun their check-in and reviewed their information through the portal?
- Why would a patient who is 'sick of portals' want the HealthTeam portal?
- How can providers send care summaries to the portal?
- How can providers send lab and test results to the portal?