Using D2L Intelligent Agents to Automate and Personalize Communication at Scale

From Instructional Technology and Development

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Intelligent agents in D2L can help you identify student needs and automatically send emails to keep students on track or recognize their achievements. They make personalized communication at scale easy and efficient, so you can focus more on teaching and less on manual monitoring and outreach. This video will walk you through the steps for creating intelligent agents, adding criteria or release conditions, setting up actions, personalizing emails, running or testing agents, and viewing or exporting agent history. (Voiceover generated by ChatGPT Voice - Sol.)

If you have any questions, feel free to reach out to the Instructional Technology & Development team at IT Educational Technology.

Email sample shown in the video:

“Hello {InitiatingUserFirstName},

This is a friendly reminder to review the course material on a regular basis. D2L usage reports indicate you have not visited the course in over a week. Your last course access was on {LastCourseAccessDate}.

Please contact me if there is something I can do to help you get back on track. If you are having any technical difficulty, please contact the MSU IT Service Desk.

Course login: https://d2l.msu.edu/d2l/home/{OrgUnitId}

Looking forward to seeing your progress in the course!”

Students will see a personalized message on their end:

“Reminder to login to Demo Course - Intelligent Agents

Hello Stew,

This is a friendly reminder to review the course material on a regular basis. D2L usage reports indicate you have not visited the course in over a week. Your last course access was on Never.

Please contact me if there is something I can do to help you get back on track. If you are having any technical difficulty, please contact the MSU IT Service Desk.

Course login: https://d2l.msu.edu/d2l/home/24296474

Looking forward to seeing your progress in the course!”

View more quick tips and workshop recordings at the MSU IT Ed Tech MediaSpace Channel.

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Using D2L Intelligent Agents to Automate and Personalize Communication at Scale

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