00:50duration 50 seconds
MKT 878 - Module 3 Introduction
01:22duration 1 minute 22 seconds
MKT 878 - Module 2 Introduction
03:02duration 3 minutes 2 seconds
MKT 878 - Module 1 Introduction
03:42duration 3 minutes 42 seconds
Customer Centric Vision
07:36duration 7 minutes 36 seconds
Why Culture Change Fails
10:05duration 10 minutes 5 seconds
Organizational Culture
08:25duration 8 minutes 25 seconds
The Star Model
04:11duration 4 minutes 11 seconds
Product vs Customer Centric Organizations
06:21duration 6 minutes 21 seconds
Challenges in Becoming a Customer- Centric…
Challenges in Becoming a Customer- Centric Organization
03:19duration 3 minutes 19 seconds
Course Introduction
02:38duration 2 minutes 38 seconds
MKT 880 Course Overview Video