01:42duration 1 minute 42 seconds
MKT 878 - Module 5 Introduction
07:43duration 7 minutes 43 seconds
Assessing CX Maturity
20:29duration 20 minutes 29 seconds
A Team Based Approach to CX Governance
06:13duration 6 minutes 13 seconds
Measuring Organizational Effectiveness and…
Measuring Organizational Effectiveness and Customer-Centricity